CONTACT

How can I get in touch with LASIRENNELABEL?
You can reach our customer care team by email at hello@lasirennelabel.com, or through the contact form on our Contact page. We aim to respond within 24–48 hours on business days.

What are your customer service hours?
Our team is available Monday to Friday, 9:00–18:00 CET. Messages received outside these hours will be answered the next business day.

Do you offer live chat or phone support?
Currently, email and our contact form are the fastest ways to reach us. If phone support becomes available in your region, it will be listed on our Contact page.

I have a question about a specific order — what should I include?
Please include your order number, the email address used at checkout, and a brief description of your query so we can assist you as quickly as possible.

Can I request a press or collaboration inquiry?
Yes — for press, partnerships, or collaboration inquiries, please email hello@lasirennelabel.com or you can send on our instagram lasirennelabel with details of your request.

Do you have a physical store?
At this time, LASIRENNELABEL operates online only. Any future store openings will be announced through our newsletter and Instagram.