FAQ

FAQ — LASIRENNELABEL

ORDERS

Can I change or cancel my order?
We begin preparing orders shortly after they're placed. If you need to make a change, contact us within 1 hour of ordering and we'll do our best to accommodate it. Once an order has entered processing, we're unable to modify or cancel it.

How do I know if my order was successful?
You'll receive an order confirmation email immediately after checkout. If it doesn't appear within a few minutes, please check your spam folder or reach out to our customer care team.

Can I amend my delivery address after ordering?
Please contact us as soon as possible. We can update the address only if the order has not yet been dispatched.

Do you offer gift wrapping?
Yes. Every order is presented in our signature packaging. A complimentary gift note can be added at checkout.